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#CERTIFIED APPLE COMPUTER REPAIR SOFTWARE#
#CERTIFIED APPLE COMPUTER REPAIR SERIES#

#CERTIFIED APPLE COMPUTER REPAIR SERIES#

It used to be possible to select “Service Requests & Troubleshooting” to book an appointment but now you have to go through a series of online solutions and suggestions first.

Whichever option you try, it will try to auto-solve your problem online first by taking you through some steps and suggestions. If it’s a hardware issue, click on Set up a repair.

#CERTIFIED APPLE COMPUTER REPAIR SOFTWARE#

If you’ve got a Software issue click on Connect Now. To make an appointment online, scroll down the page to see a section for “Genius Bar and Support”. You can simply call to make an appointment for a Mac Service or Repair or you can make an appointment online.

You’ll then be taken to the Store page where you’ll see a picture of the store, opening hours, address, phone number and a link for driving directions.

Click on one of the Apple Authorized Service Providers and click on View Store Details. It used to be possible at this stage to make an appointment directly but it now tries to solve your problem online before it will allow you to schedule an appointment at a Genius Bar.

Apple has slightly changed the way to make an appointment at a Genius Bar.

Premium means it’s an Apple Premium Reseller and is officially affiliated and authorized by Apple. Apple Store means that it’s an official Apple store. Click on one to reveal the exact address, telephone number and website.

Click “Go” and you’ll then see a map with the AASP’s closest to you.

This will try to solve your problem online and ask you to sign-in with your Apple ID before it will finally reveal which repair store is closest to you.

If you click on Service, it takes much longer to find a Service provider near you because it takes you to Apple Online Support. Even if you just need to repair your Mac or Apple device, click on Sales first.If you’re in any other country, use the Apple Find Locations tool. If you’re in the USA, to find the Service Provider closest to you, use the Apple Service Provider Locator.